Some of our products naturally have a shorter shelf life as they’re made in small batches by independent makers.

Most, however, should have at least two months’ shelf life from the date of purchase. Freshly baked goods are an exception, these are perishable and should be enjoyed as soon as possible after delivery.

When to get in touch
If your item was not advertised as having a short expiry date, and its shelf life is less than two months, please let us know right away.

What to include in your message

  • Details of the product
  • A clear photo showing the expiry or best before date


What happens next
Once we have your details, our team will review the issue and do our best to resolve it as quickly as possible.