Once you have placed an order, here’s what updates to expect:
- Order confirmed – we’ll send you an email right away
- Order packed – we’ll let you know when it’s ready to go (this email will include your tracking link)
- Order shipped – the courier will let you know when they’ve got it
- Out for delivery – nearly there, the courier will keep you updated
- Delivered – enjoy!
Tracking your order
- You’ll find your tracking details in the email titled Your order has been packed
- The estimated delivery timeframe is in your order confirmation email, this is usually 2–5 working days from the date of your order
Freshly baked items ship on a set schedule
Papo’s Bagels, Good in Bread, and Mamma G bake fresh to order and ship on specific days. If your order includes one of these, your whole order will be shipped on the same schedule.
Here’s how it works:
Papo’s Bagels
Shipped once a week. Orders can be placed between Friday at 8am and Monday at 8am, and will be delivered on the following Friday.
Good in Bread and Mamma G
Shipped twice a week. Orders placed by 8am Wednesday will be delivered on Friday. Orders placed by 8am Friday are delivered on the following Wednesday.
Still waiting?
If your order hasn’t arrived and it’s past the expected delivery window, send us a message and we’ll help sort it.