DELLI Guide to In-app Chat

Can I request copies of my deleted chats?
We will be happy to provide this for you by email by submitting a request to [email protected] with both your username and that of the person you were ch...
Mon, 6 Jun, 2022 at 5:50 PM
Help! I lost signal/wifi connection when I was trying to send a message
If you lose connectivity when trying to write/send your message then it will not have gone through. You will not see the message in the conversation. Please...
Mon, 6 Jun, 2022 at 5:50 PM
Help! My messages aren’t going through, what should I do?
It may be that you are not connected online. Please check your wifi or mobile data. Alternatively, please fully shut down the app and restart it and you sho...
Tue, 14 Jun, 2022 at 4:15 PM
Is there a help option in the chat / what if I get stuck?
If you need any help whilst messaging another user, please contact Support at [email protected] or via the Contact Us option in Settings of the Profile t...
Mon, 6 Jun, 2022 at 5:50 PM