Support

This depends on whether your order was for collection or delivery. Please check back on your confirmation email to see which option was provided and contact...

You are welcome to order any of the live drops on DELLI at any time of night or day. However please note that Makers will have specific delivery/collection ...

That's easy! Tap on the description to open it up and then scroll through as needed

We suggest contacting the Maker as soon as possible once you have received your order confirmation email. This is also where you can find the Maker's em...

If your order hasn't been accepted by the Maker, then you can contact them directly and ask them to decline your order. If your order has already been a...

As safety is a concern for everyone, we recommend contacting the Maker to arrange this prior to completing your order. Alternatively, you can contact the Ma...

We're sorry to hear that. We recommend that you contact the Maker in the first instance to see if they are able to help out, otherwise please contact us...

We recommend contacting the Maker with your order details to see if they are able to accept the return or not.

In the item description, it should indicate to the buyer how they can get your item. You can choose between Delivery or Collection.  - If you are offering ...

We're sorry to hear that. Have you checked your order to see if it was a collection-only option? If so, we recommend contacting the Maker to arrange a c...