Support

A ‘drop’ refers to the moment your creation becomes available to the DELLI community. Usually, a drop will be available in a limited quantity, or for a limi...

Now that you've been onboarded as a maker, the fun really begins!  1. In the app, go to your 'Profile' tab, then in the top right corner cli...

For pre-orders, it's important to state clearly when the buyer will receive their order in the drop's description. The way that you schedule your dr...

Yes. You should outline this clearly in your item description so that potential buyers are aware of this. Note that as a Maker you can now offer Collection...

At the moment, you cannot, although this is something we are looking to add to the DELLI experience.

It is up to you! DELLI does not stipulate how often you should create drops. Although it's worth noting that the more often you do drop, the quicker you...

You can locate all your drops in the Profile tab on the Homefeed. Select the drop you wish to edit/delete and click the share button of your drop. On the ne...

To see share options:  1 - Open your drop, click on the share arrow on the bottom right 2 - Select the channel you want to share your drop to  3 - You wi...

To end a drop, go to the home page, find your drop, select the 'Share' arrow and select 'End Drop'

We would love to hear from you with any feedback or advice that you have for us, so please feel free to contact us at [email protected] and we will be ha...