I've sold an item, what next?

I've sold my first item. What happens now?
We'll send you an email and a push notification to let you know a buyer has made an order In the app, open the 'Orders' tab and click on &#...
Tue, 5 Oct, 2021 at 1:37 PM
How should I package my order for collection?
Your drop should be ready to go for when your buyer arrives, therefore you may wish to wrap any food containers in clingfilm to avoid spillage or cross-cont...
Tue, 5 Oct, 2021 at 1:38 PM
How should I package my order for delivery?
Certain carriers may have specific requirements that they need you to meet to deliver on your behalf so you should always check their website first. Otherwi...
Tue, 5 Oct, 2021 at 1:38 PM
Where can I see my orders?
Open the app, click on the 'Orders' tab, then on 'Sold'. You will see the details for each order here. You will also receive these as emails...
Tue, 5 Oct, 2021 at 1:38 PM
How do my buyers get their orders?
In your item description, you should indicate to the buyer how they can get your item. You can choose between offering Shipping or Collection.  - If you ar...
Tue, 5 Oct, 2021 at 1:38 PM
Why do I have to accept or reject orders?
We added an Accept/Decline order feature to DELLI so that Makers can have more control over their orders from customers. For example, if a customer is outsi...
Wed, 25 May, 2022 at 3:27 PM
How/when do I get paid?
Your payments will be paid into the bank account you submitted to us when you registered to become a DELLI Maker. This will be paid within 2 business days. ...
Wed, 25 May, 2022 at 3:29 PM
Why have you taken money from my sale?
During your first 3 months after being approved as a Maker on DELLI, we will not charge fees. After this promotional period, our fees will be a flat rate of...
Wed, 25 May, 2022 at 3:26 PM
What happens when my drop sells out?
Your drop will still appear on the home feed, but now instead of a price button, it will say 'Sold Out'
Tue, 5 Oct, 2021 at 1:53 PM
How do I get featured on the Explore tab?
Our 'Explore' tab is a way for buyers to discover and browse the exciting Makers we have on DELLI. In order to appear on this tab, you need to have ...
Wed, 25 May, 2022 at 3:20 PM