Support

We'll send you an email and a push notification to let you know a buyer has made an order In the app, open the 'Orders' tab and click on...

Your drop should be ready to go for when your buyer arrives, therefore you may wish to wrap any food containers in clingfilm to avoid spillage or cross-cont...

Certain carriers may have specific requirements that they need you to meet to deliver on your behalf so you should always check their website first. Otherwi...

Open the app, click on the 'Orders' tab, then on 'Sold'. You will see the details for each order here. You will also receive these as em...

In your item description, you should indicate to the buyer how they can get your item. You can choose between offering Shipping or Collection.  - If you ar...

We added an Accept/Decline order feature to DELLI so that Makers can have more control over their orders from customers. For example, if a customer is outsi...

Your payments will be paid into the bank account you submitted to us when you registered to become a DELLI Maker. This will be paid within 2 business days. ...

During your first 3 months after being approved as a Maker on DELLI, we will not charge fees. After this promotional period, our fees will be a flat rate of...

Your drop will still appear on the home feed, but now instead of a price button, it will say 'Sold Out'

Our 'Explore' tab is a way for buyers to discover and browse the exciting Makers we have on DELLI. In order to appear on this tab, you need to hav...