I've sold an item, what next?
We'll send you an email and a push notification to let you know a buyer has made an order In the app, open the 'Orders' tab and click on...
Tue, 5 Oct, 2021 at 1:37 PM
Your drop should be ready to go for when your buyer arrives, therefore you may wish to wrap any food containers in clingfilm to avoid spillage or cross-cont...
Tue, 5 Oct, 2021 at 1:38 PM
Certain carriers may have specific requirements that they need you to meet to deliver on your behalf so you should always check their website first. Otherwi...
Tue, 5 Oct, 2021 at 1:38 PM
Open the app, click on the 'Orders' tab, then on 'Sold'. You will see the details for each order here. You will also receive these as em...
Tue, 5 Oct, 2021 at 1:38 PM
In your item description, you should indicate to the buyer how they can get your item. You can choose between offering Shipping or Collection. - If you ar...
Tue, 5 Oct, 2021 at 1:38 PM
We added an Accept/Decline order feature to DELLI so that Makers can have more control over their orders from customers. For example, if a customer is outsi...
Wed, 25 May, 2022 at 3:27 PM
Your payments will be paid into the bank account you submitted to us when you registered to become a DELLI Maker. This will be paid within 2 business days.
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Wed, 25 May, 2022 at 3:29 PM
During your first 3 months after being approved as a Maker on DELLI, we will not charge fees. After this promotional period, our fees will be a flat rate of...
Wed, 25 May, 2022 at 3:26 PM
Your drop will still appear on the home feed, but now instead of a price button, it will say 'Sold Out'
Tue, 5 Oct, 2021 at 1:53 PM
Our 'Explore' tab is a way for buyers to discover and browse the exciting Makers we have on DELLI. In order to appear on this tab, you need to hav...
Wed, 25 May, 2022 at 3:20 PM